Who we are
We care about protecting your personal information. This Privacy Policy (“Policy”) explains how Zebras VPN and its subsidiaries and affiliated companies (“Zebras VPN,” “we,” or “us,”) collect, use, and share your personal information when you access or use the Zebras VPN mobile application (“Zebras VPN”) or any associated features, content, or pages owned or operated by Zebras VPN (collectively, “Services”). This Policy does not address the privacy practices of any third parties that Zebras VPN does not own or control.
Please read this Policy and the Terms and Conditions carefully. By choosing to use Zebras VPN or the Services, you acknowledge and agree that your personal information may be used pursuant to this Policy. If you do not feel comfortable with any part of this Privacy Policy, you must not use or access our Services.
We reserve the right to update this Privacy Policy from time to time. If we make a material change to this Policy, we will strive to notify you by displaying a notice on our Services. By continuing to use the Services after the changes become effective, you are agreeing to be bound by the revised Policy.
Personal Information That We Collect
Personal information means information that, alone or in combination with other information, may be used to identify you. Personal information includes, but is not limited to, name, user name, email address, mailing address, and phone number. When you use our Services, we may collect the following information about you:
Account Information
When you use our Services, you may register an account with Zebras VPN to track your progress and to sync your activity across devices. To register an account, you may be asked to provide certain personal information to us, including your name, email address, and password. You are solely responsible for ensuring your account information is correct and up-to-date.
Information From Social Media Platforms
You may also choose to create an account with us using your Facebook or Google account credentials. When you log in using your Facebook or Google account, you authorize Facebook or Google to provide us with your personal information such as your name, profile picture, email address, language preference, and other information as listed in the authorization.
Information You Provide To Us
We collect any personal information you provide to us when you use our Services. For example, you may provide additional account information, such as your language preferences. You may also provide information when participating in surveys, sweepstakes, contests, or events, such as your contact information. You are solely responsible for ensuring the information you provide to us is correct and up-to-date.
Zebras VPN Data
When you use Zebras VPN’s features, we may collect information such as your VPN connections history on the app, logs & metadata, connection duration, and purchase history.
Activity and Usage Data
While accessing or using the Services, we may automatically collect information about how you interact with the services. Such information may include your Internet Protocol (“IP”) address, device identifier, advertising identifier, MAC address, operating system, browser type, language preferences, referring and exiting pages, crash data, location data, purchasing activity, and other data regarding your activities on the Services. For more information, see the section.
Customer Service
We collect the personal information you provide to us when you contact us for customer service, to provide feedback, or to request information.
How We Use Your Personal Information
We shall use your personal information for the following purposes:
To Provide Our Services
We use your personal information to provide you with the Zebras VPN mobile application and any other services you request. This may include processing transactions, providing you with the requested features, syncing your VPN connection history across your devices logged into your account, customer service, etc.
To Personalize Your Experience
We may process your information to personalize the Services for you. For example, we use your language preferences and country location to display the correct language and time zone in the Services. We also use certain information about your device (such as operating system version and screen resolution information) to optimize the display of pictures on your screen.
To Send You Service-Related Communications
We will use your information (such as contact information) to send you communications about your account, requested transactions, and changes in our policies. Please note that you may not opt out of such communications, which are necessary to keep you informed about important updates about your account and the services.
To Conduct Analytics and Other Internal Purposes
We may use your personal information to conduct analytics. This can be used for quality control, internal auditing, and to measure how the Zebras VPN mobile application and ad campaigns are performing.
To Ensure Security of our Services
While we are offering services, it is used for the purposes of identity verification, customer service, security protection, fraud monitoring, archiving and backups, ensuring the security of the products and services that we provide to you.
To Conduct Research and Development
We may process your personal information to improve our existing Services and help us design new ones. When we do so, we may implement security measures and safeguards to protect the privacy of your personal information. For example, we may institute technical safeguards or administrative safeguards, such as restricting access to personal information to only those who need access to conduct the research and development functions.
To Promote Our Services
We use your personal information for our marketing activities. For example, we may conduct targeted marketing and send you information about our and our partners’ products, events, and market studies that may be of interest to you.
To Maintain Legal and Regulatory Compliance
Our services are subject to certain laws and regulations which may require us to process your personal information. For example, we process your personal information to pay our taxes, to fulfill our business obligations, and to manage risk as required under applicable law.
How We Share Your Personal Information
Zebras VPN may share your personal information in the following circumstances.
Affiliates
Zebras VPN is a multinational organization, with cross-border legal entities and management structures. We may share your personal information within our corporate organization to facilitate the Services; however, we will require that your personal information still be handled in the manner described herein.
Third-Party Service Providers
We may use third parties to perform certain functions on our behalf to provide you with services such as:
- – to process payments and complete transactions you request, such as payments for our subscription service, which is processed by Apple (App Store) or Google (Google Play Store);
- – to process and store data, including your personal information;
- – to provide security for our services; and
- – to conduct market research.
We have agreements with third-party service providers in place to ensure they use adequate safeguards when processing your personal information.
Merger, Acquisition, or Other Business Transaction
We may disclose and transfer your personal information to a subsequent owner, co-owner, or operator of Zebras VPN or the Services, or in connection with a merger, acquisition, consolidation, restructuring, or the sale of substantially all our interests and/or assets (i.e., a bankruptcy proceeding). We shall rehire the subsequent owner, co-owner, or operator in possession of your personal information to continue to be subject to this Privacy Policy; otherwise, we shall request that they obtain the necessary consent from you.
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